This Terms & Conditions sheet determines the rules on which buyers can buy Merchandise in a Webshop run by the Vendor under www.vanhoyden.com address.

  1. Preliminary provisions

    1. The Vendor is Ewa Müller, running own business under the name VAN HOYDEN Ewa Müller, under the address ul. Kręta 50, 80-217 Gdańsk, Poland, with tax registry number NIP 8392935993 and REGON 146068683, listed in the CEIDG registry (Central Registration and Information on Business).
    2. The contact with the Vendor is possible under the telephone number ​+48 793 147 811 with fees according to callers plan for standard phone calls or by email address [email protected]

    3. This Terms & Conditions sheet specifies the rules of concluding Sales Agreements with the Clients and rules for using services provided by the Vendor towards the Clients within the Webshop. The Terms & Conditions sheet states the rights and duties of both the Vendor and the Clients.

  2. Definitions
    1. Every time one of the following terms written with capital letter was used in this Terms& Conditions sheet, it should be understood according to following definition:
      1. Price – an amount specified in polish zloty or other currency which is an amount (including obligatory taxes on the territory of Republic of Poland) due to the Vendor basing on the act of selling the Merchandise to the Client. The Price does not include shipping costs, customs fees (in case the Client resides outside of European Union) and local taxes obligatory in Clients country od residence, other than Republic of Poland.
      2. Business day – one day, from Monday to Friday, excluding public holidays.
      3. Password – a series of alphanumerical signs, necessary to authorize the user when logging into the Account. The Password is defined by the Client during a registration of an Account. It is highly recommended to keep the Password in secrecy
      4. Client – a natural person or legal entity or business unit not having a legal entity, but having legal capacity, which makes an order according to this Terms & Conditions sheet in a Webshop
      5. Consumer – a Client being a natural person, who uses the Webshop in a way that is not related to his/hers business professional activity.
      6. Account – a Webshop functionality that is regulated in this Terms & Conditions sheet and is free of charge, letting the Client to establish personal account. The account lets to save and keep information regarding Client’s shipping address, tracking the order status, reviewing previous orders and other services provided by the Vendor.
      7. Cart – a Webshop functionality made available to the Client, which consists of easy order placing of one or more pieces of Merchandise, using the discount codes that lower the Price according to other regulations and contracts, displaying the Price of each ordered good and a total Price of all of them (including shipping costs) and displaying an estimated delivery time. The Cart collects all offers of Sales Contracts submitted by the Client. This means that one Order can consist of more than one Sales Contract.
      8. Login – an unique identification submitted by the Client during an Account registration used to log into the Account.
      9. Newsletter – a free of charge service provided through email, letting the Client receive from the Vendor previously ordered messages regarding the Webshop, containing information about the offers, special offers and discounts and new additions to the shop. The rules of providing Newsletter service are stated in separate Terms & Conditions sheet.
      10. Subject of a transaction – any of the Merchandise listed and specified on a website of Webshop
      11. Terms & Conditions – this Terms & Conditions sheet. In terms of electronically supplied services, the Terms & Conditions sheet is a Terms & Conditions mentioned in the art. 8 of bill from 18th July 2002 regarding electronically supplied services (Dz.U. z 2002 r. Nr 144, poz. 1204 with changes).
      12. Webshop – an Internet service available under the address www.vanhoyden.pl through which the Client can place an order
      13. Merchandise – moving goods concerned by the Sales Contract, presented in Webshop
      14. Sales Agreement – an agreement regarding sales of Merchandise as stated in Civil Code bill, concluded between Service Provider and a Client with the use of services provided by Webshop.
      15. Electronic Service – providing services according to within the meaning of the bill from 18th July 2002 regarding electronically supplied services (Dz.U. z 2002 r. Nr 144, poz. 1204 with changes) by the Vendor to the Client with the use of a Webshop, according to the Service Agreement. In regard to the area of services provided to the Vendor by other parties cooperating with the Vendor, the rules describing the terms of these services are stated in service terms & conditions sheets of these parties.
      16. Consumer Rights Bill – the bill from 30th May 2014 r. regarding consumer rights (Dz.U. 2014 poz. 827 with changes).
      17. Technical Requirements – a minimal technical requirements, that need to be fulfilled to work with the communication and information system used by the Vendor, including the conclusion of Sales Agreement. This means: (1) desktop computer, laptop or other multimedia device with an Internet connection (in case of Application – a mobile device); (2) access to email; (3) Internet browser: Mozilla Firefox ver. 17.0 or newer, Internet Explorer ver. 10.0 or newer, Opera ver. 12.0 or newer, Google Chrome ver. 23.0 or newer, Safari ver. 15.0 or newer; (4) recommended minimal screen resolution 1024×768; (5) enabling the browser to save Cookies and Javascript support; (6) in case of concluding the Sales Agreement through a phone call; in case of Application: (7) operation system of a mobile device: Android ver. 4.0.3 or newer or iOS ver. 9.0.4 or newer, with the ue of some features also (8) mobile device with a photo camera and geolocation service (GPS). To conclude the Sales Agreement the Client needs to have an active email address, and in specified cases also a keyboard or other indicating device, that makes it possible to fill in the electronic forms effectively.
      18. Order – a declaration of intent submitted by the Client, clearly specifying a type and amount of pieces of Merchandise, intending to conclude a Sales Contract
  3. Electronic services provided within the Webshop
    1. The Vendor lets the Clients to use certain Electronic Service free of charge within the Webshop:
      1. Account;
      2. Enabling Clients to use the Cart service;
      3. Enabling Clients to place Orders;
      4. Newsletter.
    2. Account:
      1. Client can use the Account after filling in the registration form, accepting this Terms & Conditions sheet and confirming the submitted data by clicking „Register”.
      2. Providing the Account service starts upon receiving a confirmation of Account opening, sent by email sent on the email address submitted during the registration.
      3. The Client is obliged to submit real Client’s data, and in case of any changes regarding the submitted data, the Client is obliged to update them immediately. The Client has the possibility to change the submitted data in any time, using the functionalities available within the Account service.
      4. The Account has no expiry date. At all time, the Client has the possibility to delete the Account (resign from the Account). To delete your account, login into your profile and use the “Delete Account” function.
      5. Registering the Account is not obligatory to place an order
    3. The Cart:
      1. Using the Cart service starts upon adding the first piece of Merchandise to the Cart.
      2. The Cart service is provided free of charge and is a one-off service ending upon the moment of placing an Order or when the Client willingly stops proceeding with placing an Order. The Cart saves the information about Merchandise chosen by the Client for 7 days also after the session of the browser ends, also after the Client logs out, but does not guarantee the availability of the Merchandise chosen by the Client , so the Client can place and order at a future date.
      3. The Vendor can send an email to the Client using the submitted email address stating what the Cart contains.
    4. Placing an Order:
      1. The Orders are placed according to the chapter titled „Concluding the Sales Agreement” of this Terms & Conditions sheet.
    5. Newsletter:
      1. The Newsletter service is provided only when the Client agrees to receive such service. The rules on which the service is provided are stated in the Newsletter Terms & Conditions sheet.
    6. General rules of using the Electronic Services:
      1. The Client is obliged to use the services and functionalities provided by the Vendor in a way that does not disrupt Vendor’s business and activities and operation of the Webshop;
      2. The Client is obliged to use the services and functionalities provided by the Vendor according to law regulations, rules stated in this Terms& Conditions sheet and also according to meeting social standards
      3. The Client is obliged to use the services and functionalities provided by the Vendor in a way that is not onerous to other Clients and the Vendor;
      4. The Client is obliged to avoid submitting and transmitting any content that is forbidden by the law regulations, in particular content violating copyright of third parties or their personal interests;
      5. The Client is obliged not to take any actions towards taking over any information not intended for the Client, including the data submitted by other Clients or interfering in rules or technical aspects of Webshop functioning, as well as unauthorized modifying the content submitted by the Vendor, in particular the Prices or Merchandise description.
      6. The complaints regarding the providing of Electronic Services can be sent in a written form on Vendor’s address or Vendor’s email address [email protected]​. The complaints should contain information letting the Vendor to specify the date of claimed malfunction, Clients demand and Clients contact details. The Vendor responds to the Complaint immediately, but no later than 30 days after it is submitted, unless law regulations or other Terms & Conditions sheets state differently.
  4. Concluding the Sales Agreement
    1. The main features of the service, including the subject of the service and the way of communicating with the Client are specified on website regarding each piece of Merchandise.
    2. The conclusion of Sales Agreement between the Client and the Vendor occurs after the Client places an Order.
    3. The proceedings of placing an Order within the Webshop are following:
      1. The Merchandise chosen by the Client needs to be added to the Cart within the Webshop;
      2. Then the Client chooses available options within the Webshop: shipping method and payment method, also submitting data necessary for completion of the placed Order; The Clients who are not Consumers, it is necessary to submit the name of the company, and if they wish to receive a VAT invoice also a NIP tax registry number;
      3. The Order is placed upon confirming its content and accepting the Terms & Conditions sheet by the Client;
      4. The Client sends the Order to the Vendor through a functionality within the Webshop (button: I place an order with payment obligation). In case the Client does not have an Account and did not accept the Terms & Conditions sheet, such consent is mandatory;
      5. Since the Client clicked the „I place an order with payment obligation” button, the Client has no possibility to correct the submitted data within the Cart by adding or deleting certain items from the Cart;
      6. Depending on the chosen payment method the Client can be redirected to external payment service provider in order to execute the payment;
      7. As a reply for placed Order, the Vendor sends to the Client’s submitted email address an automated email message which contains the confirmation of placed Order and information about initiating the verification process. After the verification, the Vendor send to the Client’s submitted email address a confirmation of taking an order as a whole or as a part, or an information about the inability to complete the Order because of lack of payment;
      8. The Sales Agreement is concluded when Client receives a confirmation of taking the Order;
      9. In case of inability to complete the whole Order by the Vendor, the Client has the possibility to resign from the whole Order or agree that the Order will be completed partially, in a part specified by the Vendor. In case the Client resigns from the Order, the Vendor has 14 days to make a refund of the funds paid by the Client, equal to the value of the part of the Order that the Client resigned from;
      10. The value of the Order contains the Price, the shipping costs and other possible costs of optional payable services chosen by the Client. The Client is informed about a total price including taxes regarding the ordered Merchandise, shipping costs (including transportation costs, delivery costs and postage) and other costs, an if it is not possible to determine these costs, also about the obligation to pay them, upon the moment of placing an Order, including the moment of expressing the intention to be bounded by the Sales Agreement;
    4. Payment:
      1. The Client can choose from one of the payment methods for the placed Order:
        1. Bank transfer to the Vendor’s bank account,
        2. Through electronic payment and with a use of credit/debit card through authorized services provided by external service provider, according to the information stated within the Webshop;
      2. The payment settlements through electronic payment and credit/debit card are executed according to Client’s choice through authorized services provided by external service provider;
      3. The payment for the Order needs to done within the 10 days period from placing the Order;
      4. The Client doing shopping in a Webshop accepts issuing the electronic invoices by the Vendor. The Client has the right to withdraw his/hers acceptance.
    5. Completing the Order:
      1. The Vendor is obliged to deliver the Merchandise free of defects;
      2. The deadline for completion of the Order regarding each piece of Merchandise is indicated in the Webshop;
      3. The Vendor starts the Order completion process immediately after receiving the funds;
      4. In a case, when the Client places an Order for Merchandise with different completion deadlines, the Order is to be completed within a deadline appropriate for the Merchandise of the longest completion deadline;
      5. Merchandise delivery is available within the territory of Republic of Poland and to countries specified in the Webshop;
      6. The Merchandise bought in a Webshop is delivered with a use of courier company or via mail;
      7. The time needed to ship (delivery time) the Merchandise to the Client consists of preparation of the Order for delivery by the Vendor, delivery time needed by the courier company, the time is to be specified basing on the country of delivery, although the delivery time within the territory of Republic of Poland will not exceed [_] Business Days;
      8. The Vendor can inform the Client about the status of the completion of the Order by sending email messages to the email address, text messages to the phone number submitted by the Client, or by phone calls;
  5. The Right to withdraw from the Sales Agreement
    1. The Consumer has the right to withdraw from the Sales Agreement concluded with the Vendor through the Webshop, subject to the Terms & Conditions sheet point 5.12 within 14 days without giving any reason; To complete the withdrawal the Consumer needs to make a statement to the Vendor before the period expires.
    2. The Consumer can make a clear statement in which he/she informs about his/hers withdrawal from the Sales Agreement. Among other, the statement about the withdrawal can be made by following means:
      1. In a written form sent to the Vendor’s address;
      2. In a form of an email message sent to the address: [email protected];
      3. With a use of withdrawal form, which is an appendix no.1 to this Terms & Conditions sheet;
    3. The period to withdraw from the Sales Agreement expires after 14 days from:
      1. The day on which the Consumer obtained the Merchandise or the day when third person, other than shipping company and specified by the Consumer obtained the Merchandise;
      2. The day on which the Consumer obtained the last piece of ordered Merchandise, or the day when third person, other than shipping company and specified by the Consumer obtained the last piece of ordered in case of an agreement transferring the property rights to many items delivered.
    4. In case of withdrawal from the agreement concluded on a distance, the agreement is considered not concluded.
    5. In case of withdrawal from the agreement, the Vendor makes an immediate full refund to the Consumer, including the shipping costs (excluding additional costs resulting from the shipping method chosen by the Consumer, other than the least expensive shipping method offered by the Vendor), always not later than 14 days from the day when the Vendor was informed by the Consumer about the withdrawal from the agreement.
    6. The refund is to be performed with a use of the same method as used by the Consumer in when performing the initial payment, unless the Consumer agrees to other method. In any case, the Consumer will not be charged with any fees regarding the refund.
    7. The Vendor can cease the refund, until receiving the Merchandise back or until receiving a proof of sending the Merchandise back, depending on which of these occurs earlier.
    8. The Vendor asks to send the Merchandise back to the address: VAN HOYDEN, ul. Józefa Wassowskiego 16/3A , 80-001 Gdańsk immediately and no later than 14 days from the day on which the Consumer informed the Vendor about the withdrawal from the agreement. The period is met if the Consumer send the Merchandise back within the 14 days period.
    9. The Consumer is obliged to pay all costs of sending the Merchandise back to the Vendor.
    10. The Consumer is responsible only for the reduction of value of the Merchandise that occurred due to its use in a way other than necessary to specify the character, features and functioning of the Merchandise.
    11. If the Merchandise cannot be sent by post due to its character, the Consumer will be charged with cost that is necessary to send the Merchandise back. The Consumer will be informed about estimation of this cost by the Vendor, either in Merchandise description in the Webshop or during a process of placing an Order.
    12. The Consumer has no right to withdraw from the following agreements:
      1. Service providing agreement if an entrepreneur performed a full service according to a clear consent expressed by the consumer, who has been informed before being provided with the service, that after the service is provided by the entrepreneur, the consumer will not be able to withdraw from an agreement;
      2. An agreement in which the price or remuneration depends on financial markets fluctuation, over which the entrepreneur has no control and which can occur before expiry of the period to withdraw from the agreement;
      3. An agreement where the subject of the agreement is a non-prefabricated item, manufactured due to consumers specification or that is used to suit consumers individual needs;
      4. An agreement where the subject of the agreement is an item of short expiry date or being a subject to quick;
      5. An agreement where the subject of the agreement is an item delivered in a sealed package, that cannot be sent back after opening the package due to health preservation or hygienic reasons, if the package has been opened after the delivery;
      6. An agreement where the subject of the agreement are items, that due to their character, after the delivery are inseparably connected to other items;
      7. An agreement where the subject of the agreement are alcoholic beverages, which price was agreed upon conclusion of the sales agreement and which delivery can occur only after a 30 day period and which value depends on market fluctuation, over which entrepreneur has no control;
      8. An agreement where the consumer clearly demanded from the entrepreneur to come to the consumer’s place of residence to perform an urgent repair or conservation; if the entrepreneur provides other services than these required by the consumer or provides other parts than the spare parts essential for making the repair or conservation, the consumer has the right to withdraw from the agreement regarding additional services or items;
      9. An agreement where the subject of the agreement are sound recordings or visual recordings or computer software delivered in a sealed package, if the package has been opened after the delivery;
      10. An agreement where the subject of the agreement is delivery of journals, periodical journals or magazines, excluding subscription agreements;
      11. An agreement concluded through public auction;
      12. An agreement where the subject of the agreement is providing accommodation services, other than housing, shipment of items, car rental, catering, leisure services, entertainment, sport or cultural events, if the day or timespan of providing the service is specified in the agreement;
      13. An agreement where the subject of the agreement is providing digital content saved on a material carrier, if the service started to be delivered upon a clear consent of the consumer, before the period for withdrawal from the agreement expired and after the consumer was informed by the entrepreneur about the loss of right to withdraw from the agreement.
  6. Complaints
    1. In case of a defect within the Merchandise, the Client has the right to submit a complaint this Merchandise basing on guarantee or warranty as described in the Civil Code, if such warranty has been provided.
    2. If sold Merchandise has a defect:
      1. The Client can submit a statement about lowering the price or about withdrawal from the agreement, unless the Vendor exchanges the defected Merchandise for a Merchandise free of defects, or removes the defect from the Merchandise immediately and without any additional inconvenience to the Client. This limitation does not apply if the Merchandise already has been exchanged or repaired by the Vendor or the Vendor did not fulfill his/hers duty to exchange the Merchandise to a Merchandise free of defect or to remove the defect;
      2. If the Client is a Consumer, he/she can demand the Merchandise to be exchanged instead of reparation suggested by the Vendor, or demand from the Vendor to repair the Merchandise instead of exchange suggested by the Vendor, unless bringing the Merchandise to a condition that meets the agreement complying with Clients demand is impossible or would require excessive cost in comparison to the way suggested by the Vendor;
      3. The Client is authorized to demand an exchange of the Merchandise for a Merchandise free of defects or to remove the defect.
    3. If it is necessary to deliver the Merchandise to the Vendor to consider the complaint, the Client is obliged to deliver the Merchandise, in case being a Consumer, the Vendor is obliged to cover the cost of the delivery to the address: VAN HOYDEN, ul. Józefa Wassowskiego 16/3A , 80-001 Gdańsk.
    4. If the Merchandise is covered with a warranty, the information about it, and also about the warranty conditions, is available within a Webshop.
    5. The complaints are to be sent to the email address: [email protected] in a written form to the address of the Vendor.
    6. The complaint is to be considered by the Vendor within a 14 days period from the day the complaint was received.
    7. The Vendor is responsible according to the warranty, if the physical defect has been identified before the 2 year period from handling the Merchandise to the Client. The right to demand to remove the defect or to exchange the Merchandise expires after a year from the date of identifying the defect, but in case the Order was placed by the Consumer, the limitation period cannot expire before expiry of the period mentioned in first sentence.
  7. Other than court alternative complaints resolution and redress
    1. The use of other than court alternative complaints resolution methods and redress is voluntary.
    2. In case where the Consumer is not satisfied with complaint proceedings, Consumer is authorized to use, among others, one of the following methods:
      1. Mediation proceeded by competent area Inspectorate of Trade Inspection, to which a mediation request should be made. In principle the mediation proceeding is free of charge. The list of the Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
      2. Use the help of competent consumer binding arbitration court affiliated by the area Inspectorate of Trade Inspection, to which a request should be made to start a proceedings in binding arbitration court. In principle the proceedings are free of charge. The list of the binding arbitration courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
      3. A help from a municipal or landkreis consumer ombudsman;
      4. Internet ODR platform available under the address: http://ec.europa.eu/consumers/odr/.
  8. Personal data
    1. The Administrator of the submitted personal data is: VAN HOYDEN Ewa Müller, ul. Kręta 50, 80-217 Gdańsk, tax registry number NIP: 8392935993, an own business run by Ewa Müller, registered in the CEIDG registry (Central Registration and Information on Business).
    2. The Administrator did not invoke the Data Protection Supervisor, but in cases regarding your data it is possible to contact under the email address ​[email protected] or in a written form on the address of Administrator’s residence.
    3. Personal data are to be processed in order to:
      1. Proceed to conclude an agreement such as making an offer, correspond in order to agree on agreement terms etc. – according to Art. 6 ust. 1 lit. b GDPR REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
      2. Proceed to implement the concluded agreement – according to Art. 6 ust. 1 lit. b GDPR;
      3. In order to fulfill the lawful duties incumbent on Administrator, in particular in terms of financial tax settlements, Accounting Law – according to Art. 6 ust. 1 lit. c GDPR;
      4. In order to send personalized commercial communication regarding related products and services or providing „Newsletter” if such consent has been agreed – according to Art. 6 ust. 1 lit. a GDPR;
      5. In order to achieve goals resulting from legitimate interest implemented by the Administrator – according to o Art. 6 ust. 1 lit. f GDPR, in particular:
        1. With the aim of marketing own products and services;
        2. With the aim to prevent frauds;
        3. With the aim to provide network and information security;
        4. With the aim to determine, redress or defend against redresses;
        5. With the aim of researching the level of clients satisfaction;
        6. With the aim to archive.
    4. The receiver of personal data will be only authorized parties, in particular parties taking part in implementation of the agreement, such as courier companies and postal services companies, parties providing payment services (banks, institutions providing payment and settlement services), also accountancy offices, parties providing legal services for the Administrator in the area regarding services provided by the Administrator, parties providing consulting and auditing services.
    5. The personal data can be transferred to a third country or international organization according to appropriate legal security, which is standard contractual clause regarding personal data protection approved by the European Commission. Such transfer can be performed in relation to:
      1. Social media activity with a use of plugins and other tools originating from such services (e.g. Facebook, Twitter, Google+);
      2. The use of analytics tools serving to track users behavior on an anonymous basis, in particular such as Google Analytics, Gemius Traffic, Chartbeat;
      3. The use of advertising platform serving to raise funds for Internet services maintenance (in particular Google Adsense).
    6. The personal data are to be kept within the period of cooperation or the period of using the active Account, and after the period of the agreement expires also within the period specified by the regulations of law regarding public-private settlements, but not shorter than the expiry of final settlement or limitation period for any possible redress resulting from bilateral cooperation, and in case of a dispute also until its final resolution, also construed as finished enforcement proceedings. In case the personal data is to be processed according to art. 6 ust. 1 lit. a or f GDPR without prejudice of relevant GDPR regulations until the moment of withdrawal of the consent or raising objections against such processing respectively.
    7. Without prejudice of relevant GDPR regulations it is rightful to demand the access to personal data from the Administrator, their correction, deletion or limitation of processing.
    8. Without prejudice of relevant GDPR regulations it is rightful to raise objections against processing personal data;
    9. It is rightful to demand the personal data to be moved.
    10. It is rightful to lodge a complaint to a supervising authority – Chairman of General Data Protection Office.
    11. In an area where processing the personal data is required to conclude the agreement, submitting the personal data is a required condition to conclude an agreement. Submitting the data is voluntary, but refusing to submit it, will effect in conclusion and implementation of the agreement being impossible.
    12. The personal data are processed in an automated manner, which includes profiling.
    13. Using the services provided within the Webshop, “cookie” type files are collected and saved. These files are used according to Cookie Policy.
    14. The personal data are processed according to Privacy Policy.
  9. Concluding agreements with entrepreneurs
    1. This rule of this Terms & Conditions sheet and provisions it contains regard only to Clients and customers that are not Consumers.
    2. In case of customers not being Consumers, the Vendor has the right to limit available payment methods, and also demand full or partial prepayment, disregarding of the payment method chosen by the Client and the fact of conclusion of the Sales Agreement.
    3. Upon the moment of handling the Merchandise by the Vendor to the shipping company, the Client not being Consumer is responsible for the Merchandise or its possible loss or destruction. In such case, the Vendor is not responsible for loss, attrition or destruction of the Merchandise that occurred from the moment of receiving the Merchandise for shipment until handling it to the Client, as well as any delays in parcel shipment.
    4. In case the Merchandise has been sent to the Client by shipping company, the Client not being Consumer is obliged to examine the parcel in a time and manner consistent for such parcels. If the Client recognizes the attrition or destruction of the Merchandise that occurred during shipping, Client is obliged to perform activities aimed at determine shipping company responsibility.
    5. According to art. 558 § 1 of Civil Code the responsibility of the Vendor resulting from the Merchandise warranty towards the Client not being a consumer is excluded.
    6. The responsibility of the Vendor towards the Client not being a consumer, disregarding its legal basis, is limited – both in case of a single claim and every combined claims – up to a paid price and shipping costs resulting from Sales Agreement. The Vendor is responsible towards the Client not being a consumer only for typical damage that are predictable in a moment of agreement conclusion and is not responsible for a loss of profit towards the Client not being a Consumer.
    7. Any disputes occurring between the Vendor and the Client not being a consumer, are to be recognized by a court according to the Vendor’s place of residence.
  10. Final provisions
    1. The content available within the Webshop are protected by copyright laws, as well as Webshop name, any graphic elements and rights regarding databases, and are granted to the Vendor or Vendor’s counterparties with whom Vendor has concluded relevant agreements.
    2. The Vendor can make changes of this Terms & Conditions sheet (excluding pt. 8 of the Terms & Conditions sheet, which regards Clients not being Consumers and is subject to change at any time due to law regulations) in case one of the following reasons occur:
      1. A change in law regulations regarding sales of the Merchandise or providing electronically delivered services by the Vendor, resulting in change of bilateral rights and duties described in an agreement between the Client and the Vendor or change of interpretation of the law regulations due to jurisprudence, decisions or recommendations of legitimate authorities;
      2. The change of the way of providing the services only due to technical reasons (in particular an update of technical requirements described in this Terms & Conditions sheet);
      3. The change of scope or delivering of the services, through introduction of new, modification or withdrawal certain functionalities or services mentioned in this Terms & Conditions sheet by the Vendor to which provisions of this Terms & Conditions apply.
    3. In case any changes in the Terms & Conditions sheet, the Vendor will publish an updated text of the Terms & conditions sheet within a Webshop and through an email message sent to email submitted by the Client, which is considered by the parties as introducing the change in such a way, that Client is able to peruse the content of the change.
    4. The change of the Terms & Conditions sheet enters into force after 14 days period from sending the information about the change. Clients who have the Account, have the right to withdraw from the agreement during 14 days after they are informed about the change in Terms & Conditions sheet. The change of the Terms & Conditions sheet does not affect the Sales Agreements concluded between the Vendor and the Client before the change occurred.
    5. The Terms & Conditions sheet is valid until 08.01.2019r.
    6. The Agreements concluded basing on this Terms & Conditions sheet are concluded in Polish.
    7. Fixation, preservation, sharing and confirming of the crucial provisions of the Sales Agreement to the Client, occurs through sending the Client an email message with a confirmation of placing an Order and through adding an Order specification and a proof of purchase to the parcel with the Merchandise. The content of the Sales Agreement is additionally fixed and preserved in the Webshop computer system.
    8. The content of the Terms & Conditions sheet is available free of chargé under URL address: https://vanhoyden.com/customer-service/
    9. The Consumer cannot give up rights resulting from the Consumer Rights Bill. The provisions of the agreements that are less favorable for the Consumer than the provisions of the Consumer Rights Bill are null and void, and are replaced by the provisions of the Consumer Rights Bill. The aim of the provisions of this Terms & Conditions sheet is not to limit or exclude any Consumers’ right that are available to the Consumers according to mandatory law regulations, and any concerns should arise have to be settled in favor of the Consumer.
    10. I case of unintended inconsistency of the provisions of this Terms & Conditions sheet with above law regulations, the law regulations have the priority and the Vendor is obliged to apply them.
    11. In cases matters not regulated by this Terms & Conditions sheet arise, the rules of polish law apply, in particular: Civil Code, bill on services delivered electronically from 18th July 2002 (Dz.U. 2002 nr 144, poz. 1204 with changes); bill on consumers rights from 30th May 2014 (Dz.U. 2014 r. poz. 827 with changes); other law regulations that apply.
    12. The choice of polish law basing on this Terms & Conditions sheet does not exclude the Consumer’s right to legal protection resulting from regulations that cannot be excluded through an agreement between the Vendor and the Consumer, by the law which in compliance with relevant provisions would be appropriate in case of lack of any choice.

Appendix nr 1 to Terms & Conditions sheet

Below is a model withdrawal form from which the Consumer may or may not use:

Link to download the refund form

This Terms & Conditions sheet determines the rules on which a Newsletter service is provided to the Clients of the www.vanhoyden.com Webshop.

  1. Preliminary provisions
    1. The Service Provider is Ewa Müller, running own business under the name VAN HOYDEN Ewa Müller, under the address ul. Kręta 50, 80-217 Gdańsk, Poland, with tax registry number NIP 8392935993 and REGON 146068683, listed in the CEIDG registry (Central Registration and Information on Business).
    2. The contact with the Service Provider is possible under the telephone number ​+48793147811 with fees according to callers plan for standard phone calls or by email address [email protected]
    3. This Terms & Conditions sheet specifies the rules of providing the Newsletter service to the Clients by the Service Provider.
  2. Definitions
    1. Every time one of the following terms written with capital letter was used in this Terms& Conditions sheet, it should be understood according to following definition:
      1. Client – a natural person or legal entity or business unit not having a legal entity, but having legal capacity, which makes an order according to this Terms & Conditions sheet in a Webshop
      2. Account – a Webshop functionality that is regulated in this Terms & Conditions sheet and is free of charge, letting the Client to establish personal account. The account lets to save and keep information regarding Client’s shipping address, tracking the order status, reviewing previous orders and other services provided by the Vendor.
      3. Newsletter – a free of charge service provided through email, letting the Client receive from the Vendor previously ordered messages regarding the Webshop, containing information about the offers, special offers and discounts and new additions to the shop. The rules of providing Newsletter service are stated in separate Terms & Conditions sheet.
      4. Terms & Conditions – this Terms & Conditions sheet. In terms of electronically supplied services, the Terms & Conditions sheet is a Terms & Conditions mentioned in the art. 8 of bill from 18th July 2002 regarding electronically supplied services (Dz.U. z 2002 r. Nr 144, poz. 1204 with changes).
      5. Webshop – an Internet service available under the address www.vanhoyden.pl through which the Client can place an order
      6. Electronic Service – providing services according to within the meaning of the bill from 18th July 2002 regarding electronically supplied services (Dz.U. z 2002 r. Nr 144, poz. 1204 with changes) by the Vendor to the Client with the use of a Webshop, according to the Service Agreement. In regard to the area of services provided to the Vendor by other parties cooperating with the Vendor, the rules describing the terms of these services are stated in service terms & conditions sheets of these parties.
      7. Technical Requirements – a minimal technical requirements, that need to be fulfilled to work with the communication and information system used by the Vendor, including the conclusion of Sales Agreement. This means: (1) desktop computer, laptop or other multimedia device with an Internet connection (in case of Application – a mobile device); (2) access to email; (3) Internet browser: Mozilla Firefox ver. 17.0 or newer, Internet Explorer ver. 10.0 or newer, Opera ver. 12.0 or newer, Google Chrome ver. 23.0 or newer, Safari ver. 15.0 or newer; (4) recommended minimal screen resolution 1024×768; (5) enabling the browser to save Cookies and Javascript support; (6) in case of concluding the Sales Agreement through a phone call; in case of Application: (7) operation system of a mobile device: Android ver. 4.0.3 or newer or iOS ver. 9.0.4 or newer, with the ue of some features also (8) mobile device with a photo camera and geolocation service (GPS). To conclude the Sales Agreement the Client needs to have an active email address, and in specified cases also a keyboard or other indicating device, that makes it possible to fill in the electronic forms effectively.
      8. Order – a declaration of intent submitted by the Client, clearly specifying a type and amount of pieces of Merchandise, intending to conclude a Sales Contract
  3. Newsletter
    1. The use of a Newsletter service is voluntary.
    2. To use the Newsletter service a device of meeting Technical Requirements, with an Internet connection and an active email address.
    3. Email messages sent as Newsletter service will be sent to email address submitted by the Client during Newsletter registration process.
    4. In order to subscribe to Newsletter service, the Client in first step submits email address, on which he/she wishes the Newsletter messages to be sent and expresses consent for receiving electronic commercial, advertising or marketing messages and consent for transferring the submitted data to third parties, also outside the EU, with whom Service Provider provides the service. Next, Service Provider sends a verification email to the email address submitted in the first step. The email contains a link, on which the Client needs to click to express the consent for subscribing to the Newsletter. After Client’s confirmation an agreement for providing the is concluded and Service Provider starts providing it towards the Client.
    5. To provide the Newsletter service, the Service Provider can use help of third parties, in particular companies specializing in newsletter services. 
    6. The Client can resign from Newsletter subscription without giving any reason and free of chargé, at all times by sending an email on the address: [email protected]
    7. The sending of the email with a demand to withdraw from the Newsletter service will take an immediate effect regarding this service.
    8. General rules of using the Electronic Services:
      1. The Client is obliged to use the services and functionalities provided by the Service Provider in a way that does not disrupt Service Provider’s business and activities and operation of the Webshop;
      2. The Client is obliged to use the services and functionalities provided by the Service Provider according to law regulations, rules stated in this Terms& Conditions sheet and also according to meeting social standards
      3. The Client is obliged to use the services and functionalities provided by the Vendor in a way that is not onerous to other Clients and the Service Provider;
      4. The Client is obliged to avoid submitting and transmitting any content that is forbidden by the law regulations, in particular content violating copyright of third parties or their personal interests;
      5. The Client is obliged not to take any actions towards taking over any information not intended for the Client, including the data submitted by other Clients or interfering in rules or technical aspects of Webshop functioning, as well as unauthorized modifying the content submitted by the Service Provider, in particular the Prices or Merchandise description.
  4. Complaint
    1. The complaints regarding the providing of Electronic Services can be sent in a written form on Vendor’s address or Vendor’s email address [email protected] The complaints should contain information letting the Vendor to specify the date of claimed malfunction, Clients demand and Clients contact details. The Vendor responds to the Complaint immediately, but no later than 30 days after it is submitted, unless law regulations or other Terms & Conditions sheets state differently.
  5. Other than court alternative complaints resolution and redress
    1. The use of other than court alternative complaints resolution methods and redress is voluntary
    2. In case where the Consumer is not satisfied with complaint proceedings, Consumer is authorized to use, among others, one of the following methods
    3. Mediation proceeded by competent area Inspectorate of Trade Inspection, to which a mediation request should be made. In principle the mediation proceeding is free of charge. The list of the Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    4. Use the help of competent consumer binding arbitration court affiliated by the area Inspectorate of Trade Inspection, to which a request should be made to start a proceedings in binding arbitration court. In principle the proceedings are free of charge. The list of the binding arbitration courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    5. A help from a municipal or landkreis consumer ombudsman
    6. Internet ODR platform available under the address: http://ec.europa.eu/consumers/odr/.
  6. Personal data
    1. The Administrator of the submitted personal data is: VAN HOYDEN Ewa Müller, ul. Kręta 50, 80-217 Gdańsk, tax registry number NIP: 8392935993, an own business run by Ewa Müller, registered in the CEIDG registry (Central Registration and Information on Business).
    2. The Administrator did not invoke the Data Protection Supervisor, but in cases regarding your data it is possible to contact under the email address [email protected] or in a written form on the address of Administrator’s residence
    3. Personal data are to be processed in order to:
      1. Proceed to conclude an agreement such as making an offer, correspond in order to agree on agreement terms etc. – according to Art. 6 ust. 1 lit. b GDPR REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
      2. Proceed to implement the concluded agreement – according to Art. 6 ust. 1 lit. b GDPR;
      3. In order to fulfill the lawful duties incumbent on Administrator, in particular in terms of financial tax settlements, Accounting Law – according to Art. 6 ust. 1 lit. c GDPR;
      4. In order to send personalized commercial communication regarding related products and services or providing „Newsletter” if such consent has been agreed – according to Art. 6 ust. 1 lit. a GDPR;
      5. In order to achieve goals resulting from legitimate interest implemented by the Administrator – according to o Art. 6 ust. 1 lit. f GDPR, in particular:
        1. With the aim of marketing own products and services;
        2. With the aim to prevent frauds;
        3. With the aim to provide network and information security;
        4. With the aim to determine, redress or defend against redresses;
        5. With the aim of researching the level of clients satisfaction;
        6. With the aim to archive.
    4. The receiver of personal data will be only authorized parties, in particular parties taking part in implementation of the agreement, such as courier companies and postal services companies, parties providing payment services (banks, institutions providing payment and settlement services), also accountancy offices, parties providing legal services for the Administrator in the area regarding services provided by the Administrator, parties providing consulting and auditing services.
    5. The personal data can be transferred to a third country or international organization according to appropriate legal security, which is standard contractual clause regarding personal data protection approved by the European Commission. Such transfer can be performed in relation to:
      1. Social media activity with a use of plugins and other tools originating from such services (e.g. Facebook, Twitter, Google+);
      2. The use of analytics tools serving to track users behavior on an anonymous basis, in particular such as Google Analytics, Gemius Traffic, Chartbeat;
      3. The use of advertising platform serving to raise funds for Internet services maintenance (in particular Google Adsense).
    6. The personal data are to be kept within the period of cooperation or the period of using the active Account, and after the period of the agreement expires also within the period specified by the regulations of law regarding public-private settlements, but not shorter than the expiry of final settlement or limitation period for any possible redress resulting from bilateral cooperation, and in case of a dispute also until its final resolution, also construed as finished enforcement proceedings. In case the personal data is to be processed according to art. 6 ust. 1 lit. a or f GDPR without prejudice of relevant GDPR regulations until the moment of withdrawal of the consent or raising objections against such processing respectively.
    7. Without prejudice of relevant GDPR regulations it is rightful to demand the access to personal data from the Administrator, their correction, deletion or limitation of processing
    8. Without prejudice of relevant GDPR regulations it is rightful to demand the access to personal data from the Administrator, their correction, deletion or limitation of processing
    9. It is rightful to demand the personal data to be moved.
    10. It is rightful to lodge a complaint to a supervising authority – Chairman of General Data Protection Office.
    11. In an area where processing the personal data is required to conclude the agreement, submitting the personal data is a required condition to conclude an agreement. Submitting the data is voluntary, but refusing to submit it, will effect in conclusion and implementation of the agreement being impossible.
    12. The personal data will not be processed in an automated manner, which includes not using them for profiling.
    13. Cookie files are save when using the Webshop services. Cookie files are stored and used according to Cookie Policy.
    14. Personal data is processed according to Privacy Policy.
  7. Final Provisions
    1. Service Provider reserves the right to change this Terms & Conditions sheet only basing on valid reasons. Such reason can be the necessity to change the Terms & Conditions sheet as a result of updating the Newsletter service or change of regulations, that influences service provided by the Service Provider.
    2. The information about planned change in the Terms & Conditions sheet is to be sent to the email address submitted by the Client when subscribing for the Newsletter service, at least 14 days before changes entry into force.
    3. In case the Client objects the planned changes, the client should send an email message to the Service Provider: [email protected], which will result in termination of the agreement for the service from the moment planned changes come into force.
  1. The rules of processing users’ personal data
    1. At VAN HOYDEN Ewa Müller (hereinafter referred to as VAN HOYDEN) we pay a lot of attention to respect users’ rights, in particular the right to protect their privacy.
    2. This policy clarifies the rules of collecting and processing personal data applied at VAN HOYDEN.
    3. VAN HOYDEN is responsible for the lawful use of collected personal data, which occurs in a way that guarantees its security and compliance to GDPR [GDPR REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)].
    4. As a data administrator, VAN HOYDEN is obliged to process the data in compliance to following rules:
      1. „compliance to law regulations, reliability and transparency”,
      2. „purpose limitation”,
      3. „data minimalization”,
      4. „regularity”,
      5. „storage limitation”,
      6. „integrity and confidentiality”.
    5. VAN HOYDEN processes the personal data in compliance with appropriate law regulations which is art. 6 ust. 1 GDPR:
      1. your consent;
      2. when processing the data is necessary for implementing the agreement, which contracting party is a person to whom the data regards or to take actions requested by the person to whom the data regards before the agreement is concluded;
      3. when processing the data is necessary to fulfill the legal obligation of the administrator;
      4. when processing the data is necessary to protect vested interest of the person whom the data regards or other natural person;
      5. when processing the data is necessary for purposes resulting from legitimate interests implemented by the administrator or third party, excluding situations when interests or basic right and freedoms of a person, whom the protected data regards, are overriding.
    6. By expressing a consent for cookie files use by our services, you hereby declare, that your browser settings meet your preferences.
    7. During browsing our service, according to browser’s settings, one or several cookie files can be saved on users computer (end device).
    8. Before expressing the consent, cookie files necessary for the service to function are saved on user’s computer.
    9. Cookie files can be set out by VAN HOYDEN as well as third parties with whom VAN HOYDEN cooperates. We kindly ask to read about cookie files and the way they are used.
  2. Information about collected data
    1. The registration is required for some of the functionalities provided by our service. During the registration process we ask the users for login and password, which will be used in our website. The user will be also asked to agree to for personal data processing by VAN HOYDEN.
    2. During a session on our website, a data regarding the session are collected automatically, in particular IP address, domain name, browser type, operation system type. For more information, please check our cookies policy.
  3. Personal data administrator
    1. The Administrator of the submitted personal data is: VAN HOYDEN Ewa Müller, ul. Kręta 50, 80-217 Gdańsk, tax registry number NIP: 8392935993, an own business run by Ewa Müller, registered in the CEIDG registry (Central Registration and Information on Business).
    2. The Administrator did not invoke the Data Protection Supervisor, but in cases regarding your data it is possible to contact under the email address [email protected] or in a written form on the address of Administrator’s residence.
  4. The aim and legal basis for personal data processing
    1. Personal data collected during the use of the service are to be processed by VAN HOYDEN for following reasons:
      1. Proceed to conclude an agreement such as making an offer, correspond in order to agree on agreement terms etc. – according to Art. 6 ust. 1 lit. b GDPR
      2. Proceed to implement the concluded agreement – according to Art. 6 ust. 1 lit. b GDPR
      3. In order to fulfill the lawful duties incumbent on Administrator, in particular in terms of financial tax settlements, Accounting Law – according to Art. 6 ust. 1 lit. c GDPR
      4. In order to send personalized commercial communication regarding related products and services or providing „Newsletter” if such consent has been agreed – according to Art. 6 ust. 1 lit. a GDPR
      5. In order to achieve goals resulting from legitimate interest implemented by the Administrator – according to o Art. 6 ust. 1 lit. f GDPR, in particular:
        1. With the aim of marketing own products and services;
        2. With the aim to prevent frauds;
        3. With the aim to provide network and information security;
        4. With the aim to determine, redress or defend against redresses;
        5. With the aim of researching the level of clients satisfaction;
        6. With the aim to archive.
  5. Accessing the personal data
    1. The receiver of personal data will be only authorized parties, in particular parties taking part in implementation of the agreement, such as courier companies and postal services companies, parties providing payment services (banks, institutions providing payment and settlement services), also accountancy offices, parties providing legal services for the Administrator in the area regarding services provided by the Administrator, parties providing consulting and auditing services.
    2. The personal data can be transferred to a third country or international organization according to appropriate legal security, which is standard contractual clause regarding personal data protection approved by the European Commission. Such transfer can be performed in relation to:
      1. Social media activity with a use of plugins and other tools originating from such services (e.g. Facebook, Twitter, Google+);
      2. The use of analytics tools serving to track users behavior on an anonymous basis, in particular such as Google Analytics, Gemius Traffic, Chartbeat;
      3. The use of advertising platform serving to raise funds for Internet services maintenance (in particular Google Adsense).
  6. Period of data storage
    1. The personal data are to be kept within the period of cooperation or the period of using the active Account, and after the period of the agreement expires also within the period specified by the regulations of law regarding public-private settlements, but not shorter than the expiry of final settlement or limitation period for any possible redress resulting from bilateral cooperation, and in case of a dispute also until its final resolution, also construed as finished enforcement proceedings. In case the personal data is to be processed according to art. 6 ust. 1 lit. a or f GDPR without prejudice of relevant GDPR regulations until the moment of withdrawal of the consent or raising objections against such processing respectively
  7. Users’ rights regarding the collected data
    1. Without prejudice of relevant GDPR regulations it is rightful to demand:
      1. access to personal data regarding the person who submits the demand , their correction,
      2. data correction;
      3. o complete the incomplete, also by submitting additional statement;
      4. data deletion or limitation of processing;
      5. raise an objection against further personal data processing;
      6. transferring the personal data
    2. The User can withdraw the consent at all times. The withdrawal of the consent has no influence on compliance with the law of data processing, which has been made basing on the consent, before its withdrawal.
    3. Processing the data, that are saved with the use of cookie files, in majority of cases VAN HOYDEN is unable to identify the user. If the user wishes to benefit from rights, he/she might be asked to provide additional information for identification purposes.
    4. In case of any concerns regarding the legality of data processing performed by VAN HOYDEN, it is rightful to lodge a complaint to supervising authority.
  8. What if the data is not submitted
    1. Submitting the data is voluntary or might be a precondition for the agreement to be concluded or providing the service. Refusing to submit it, will effect in conclusion of the agreement being impossible.
  9. Changes in Privacy Policy
    1. We reserve the right to change Privacy Policy through publication its new content on our website. After the change is done, the Privacy Policy appears on the website with a new date.

Gdańsk, on 13.12.2018. 

  1. The service automatically saves only information contained within the cookie files
  2. Cookie files are IT data, in particular text files, that are stored in Service User’s end device and which purpose is to be used for using the websites within the Service. Cookies usually contain the name of the website of origin, time of storage on end device and unique number.
  3. The party that implements cookie files on Service User’s end device and has access to them is VAN HOYDEN Ewa Müller, ul. Kręta 50, 80-217 Gdańsk tax registry numer NIP: 8392935993.
  4. Within the Service two types of cookie files are used: “session cookies” and “persistent cookies”. The “session cookies” are temporary files, which are stored in Service User’s end device until the User logs out, leaves the website or switches off the software (Internet browser). “Persistent cookies” are stored in Service User’s end device during a period specified in cookie files parameters or until they are deleted by the User.
  5. Types of cookie files used within the Service:
    1. „necessary cookies” enabling to use services available within the Service, e.g. authenticating cookie files used for services where authentication is needed within the Service,
    2. Cookie files used for providing security, e.g. used for discovering frauds committed in authentication process within the Service,
    3. „efficiency cookies” enabling collecting the data regarding the way the websites within the Service are used,
    4. „functional cookies” enabling to „save” User’s preferences and enabling the User interface t be personalized, e.g. regarding the chosen language or region or User’s origin, font size, website appearance etc.
    5. „advertising cookies” enabling the Users to receive marketing content that suit their interest better,
  6. Cookie files are used in order to:
    1. adjust the content of the Service’s websites to User preferences and User experience optimization; in particular these files let to recognize Service User’s device and screen the Website according to his/hers individual needs,
    2. create stats, that help to understand how Service Users use the websites, which enables to introduce improvements in their structure and content,
    3. keep User’s session (after logging in), so the User does not need to submit the login and password on each website within the Service,
    4. enable to screen personalized commercial – cookie files can be used by the Service or affiliated parties. Because of that, the commercial will be adjusted to User’s interests, and the number of screenings will be limited;
    5. allow the Service integration with social media platforms (such as Facebook, Google+)
  7. In many cases, the software used for browsing websites (Internet Browser), enables storing the cookie files in User’s end device by default. Service Users can change the settings regarding cookie files at all times. These settings can be changed in particular in such a way, to block automated cookie file service in browser settings or to inform every time when such files are stored in User’s device. Detailed information about the possibilities and ways of serving the cookie files, is available in software settings (Internet browser).
  8. The Service operator informs, that limitations in use of the cookie files might have an influence on some of the functionalities available within the websites of the Service.
  9. Cookie files are stored on Service User’s end device and can be used by advertisers or partners affiliated with the Service operator.

According to art. 13 ust. 1 and 2 of GDPR REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (so called General Data Protection Regulation), I hereby inform that:

  1. The Administrator of the submitted personal data is: VAN HOYDEN Ewa Müller, ul. Kręta 50, 80-217 Gdańsk, tax registry number NIP: 8392935993, an own business run by Ewa Müller, registered in the CEIDG registry (Central Registration and Information on Business)
  2. The Administrator did not invoke the Data Protection Supervisor, but in cases regarding your data it is possible to contact under the email address [email protected] or in a written form on the address of Administrator’s residence.
  3. Personal data are to be processed in order to:
    1. Proceed to conclude an agreement such as making an offer, correspond in order to agree on agreement terms etc. – according to Art. 6 ust. 1 lit. b GDPR REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation);
    2. Proceed to implement the concluded agreement – according to Art. 6 ust. 1 lit. b GDPR;
    3. In order to fulfill the lawful duties incumbent on Administrator, in particular in terms of financial tax settlements, Accounting Law – according to Art. 6 ust. 1 lit. c GDPR
    4. In order to send personalized commercial communication regarding related products and services or providing „Newsletter” if such consent has been agreed – according to Art. 6 ust. 1 lit. a GDPR;
    5. In order to achieve goals resulting from legitimate interest implemented by the Administrator – according to o Art. 6 ust. 1 lit. f GDPR, in particular:
      1. With the aim of marketing own products and services;
      2. With the aim to prevent frauds;
      3. With the aim to provide network and information security;
      4. With the aim to determine, redress or defend against redresses;
      5. With the aim of researching the level of clients satisfaction;
      6. With the aim to archive.
  4. The receiver of personal data will be only authorized parties, in particular parties taking part in implementation of the agreement, such as courier companies and postal services companies, parties providing payment services (banks, institutions providing payment and settlement services), also accountancy offices, parties providing legal services for the Administrator in the area regarding services provided by the Administrator, parties providing consulting and auditing services.
  5. The personal data can be transferred to a third country or international organization according to appropriate legal security, which is standard contractual clause regarding personal data protection approved by the European Commission.
  6. The personal data are to be kept within the period of cooperation or the period of using the active Account, and after the period of the agreement expires also within the period specified by the regulations of law regarding public-private settlements, but not shorter than the expiry of final settlement or limitation period for any possible redress resulting from bilateral cooperation, and in case of a dispute also until its final resolution, also construed as finished enforcement proceedings. In case the personal data is to be processed according to art. 6 ust. 1 lit. a or f GDPR without prejudice of relevant GDPR regulations until the moment of withdrawal of the consent or raising objections against such processing respectively
  7. Without prejudice of relevant GDPR regulations it is rightful to demand the access to personal data from the Administrator, their correction, deletion or limitation of processing.
  8. Without prejudice of relevant GDPR regulations it is rightful to raise objections against processing personal data;
  9. It is rightful to demand the personal data to be moved.
  10. It is rightful to lodge a complaint to a supervising authority – Chairman of General Data Protection Office.
  11. In an area where processing the personal data is required to conclude the agreement, submitting the personal data is a required condition to conclude an agreement. Submitting the data is voluntary, but refusing to submit it, will effect in conclusion and implementation of the agreement being impossible
  12. The personal data are processed in an automated manner, which includes profiling.

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